Social & Economic Impact

We thank our customers for their tireless pursuit of creative and innovative ways to meet the needs of communities and people all over Scotland.

As in previous years, SIS commissioned FMR Research, an independent social research consultancy, to conduct this survey. This year, the findings have been analysed internally again.

Across The Board

SIS customers are active in all 32 local authorities
Investnments made in 26 local authorities

SIS customers work and engage with a range of beneficiaries:

72%

anyone in the local community

60%

children, young people and families in general

47%

people experiencing long-term unemployment

45%

people living in poverty and/or financial exclusion

25%

ex/offenders

22%

people with addiction issues

14%

homeless people


1.3m+ benefit from SIS customers’ activities

From Strength To Strength

As more investments are made in communities, illustrated by the numbers on the financial highlights page, these support an uplift in employment and trading income, contributing to Scotland’s economy and social fabric.

Employment

3,050

jobs sustained

319

jobs created

4,897

total employees

46,531

total number of volunteer hours in average month

Turnover

£156m

total turnover (2017: £182m)

dividing lines

£88m

trading income
(2017: £110m)

£30m

grant
(2017: £59m)

£38m

other
(2017: £13m)


29%

customers reported no grant funding (up 4% on 2017)


69%

of customers expect turnover to grow next year

Governance
7.56 stars our of 10

SIS customers rated their organisation’s governance arrangements an average of 7.56 on a scale of 0-10, where 0 is very fragile and 10 is extremely strong

95%

of SIS’ customers rated their organisation’s governance arrangements between 5 and 10 on a scale of 0-10, where 0 is very fragile and 10 is extremely strong

53%

of customers rated their organisation’s governance arrangements as ‘better’ compared to 12 months ago

61%

of SIS customers expect their organisation’s governance arrangements to improve over the next three years, whilst 35% expect it to stay the same

Financial Sustainability
6.25 stars our of 10

SIS customers rated their financial sustainability an average of 6.25 on a scale of 0-10, where 0 is very fragile and 10 is extremely strong

79%

of SIS’ customers rated their financial sustainability between 5 and 10 on a scale of 0-10, where 0 is very fragile and 10 is extremely strong

45%

of customers rated their financial sustainability as ‘better’ compared to 12 months ago

75%

of SIS customers expect their financial sustainability to improve over the next three years, whilst 19% expect it to stay the same

As Others See Us

92% response rate | 8.44 Average mark (out of 10) for customer service

55%

of respondents said SIS’ investment had made a significant difference to what they were able to do

64%

had already recommended SIS to another organisation

71%

said SIS is trustworthy and they have an open and honest relationship with us

74%

think SIS staff understand the social enterprise sector

39%

said interest rates are too high (2017: 41%)

12%

of respondents said that SIS wants a lot of financial management information on an ongoing basis, which they would not generate otherwise

14%

mentioned inflexibility over interest rates

Investment enquiries 2017/18

Total number of enquiries:

289

Total estimated value of enquiries:

£30,201,967

SIS Outreach 2017/18

1794 attendees at 59 workshops

Very interesting, terrific value – energising
Preparing for Investment workshop attendee

A very useful overview and examples of best practice
Preparing for Investment workshop attendee